April 18, 2025
Print Media

Why HP OfficeJet Pro Printers are the Best Choice for High-Speed, Cost-Effective Printing Solutions

When it comes to reliable, all-in-one printers, HP OfficeJet Pro printers are a fan favorite among home users, students, and small business owners. Models like the HP OfficeJet Pro 9125e, the 9020 series, and other HP 9000 series printers offer a powerful mix of wireless printing, scanning, faxing, and compatibility with HP’s game-changing Instant Ink program.

But let’s be real—figuring out how to scan to your computer, print double-sided from your phone, or send a fax wirelessly can feel confusing at times. That’s why we’ve put together this comprehensive guide that answers all your burning questions in one place.

Let’s dive in!

Overview: HP OfficeJet Pro Series

The HP OfficeJet Pro 9125e and OfficeJet Pro 9020 series are built with productivity in mind. Whether you’re printing reports, scanning contracts, or faxing documents, these all-in-one inkjet printers are perfect for:

  • Home offices

  • Small businesses

  • Remote workers

  • Students

Key features include:

  • Fast print speeds

  • High-quality color and black printing

  • Automatic duplex (double-sided) printing

  • Wireless and mobile printing

  • Scan, copy, and fax capabilities

If you’re shopping for a dependable office printer, anything in the HP 9000 series is worth considering.

Instant Ink: Save Money with Smart Ink Delivery

Ever run out of ink at the worst possible time? That’s where HP Instant Ink comes in. By enrolling at www.hpinstantink.com, you can sign up for a monthly ink subscription based on how many pages you print—not how much ink you use.

How It Works:

  1. Sign Up at hpinstantink.com

  2. Choose a plan based on your monthly page count (starting as low as 10 pages/month)

  3. HP tracks ink levels through your printer

  4. New ink is automatically shipped before you run out

  5. You receive prepaid envelopes to return used cartridges for recycling

This program is compatible with most OfficeJet Pro models, including the 9020, 9125e, and others in the HP Office Pro lineup.

Need to update your Instant Ink account? Just head to www.hpinstantink.com, sign in, and update your plan, address, or payment info.

How to Scan with an HP Printer

Scanning is one of the most-used features on an all-in-one printer—but how exactly do you scan to a computer or phone?

How to Scan to Computer (Windows):

  1. Make sure your HP printer is connected to your computer via Wi-Fi or USB.

  2. Open the HP Smart app (download it from Microsoft Store if you don’t have it).

  3. Click on Scan.

  4. Place your document face-down on the scanner glass.

  5. Hit Scan and Save to your desired location.

How to Scan from HP Printer to Mac:

  1. Open the HP Smart app for macOS.

  2. Select Scan, adjust your settings.

  3. Click Scan, then Save or Share via email/cloud.

Need help? Visit the HP Scan section in your printer’s app or software interface.

How to Photocopy on an HP Printer

Photocopying is as simple as pressing a button.

To Photocopy:

  1. Place the document face-down on the scanner bed.

  2. On the printer’s control panel, press Copy.

  3. Choose Black & White or Color.

  4. Press Start.

Most HP OfficeJet printers let you adjust the number of copies and scale (e.g., 50% or 200%) directly on the screen.

How to Fax Wirelessly from an HP Printer

No landline? No problem! Many newer HP OfficeJet Pro printers support wireless faxing through the HP Smart app or HP’s Mobile Fax feature.

Wireless Fax Steps:

  1. Download the HP Smart app.

  2. Click on the Mobile Fax tab.

  3. Upload or scan your document.

  4. Enter the recipient’s fax number.

  5. Hit Send—no phone line needed!

Just make sure your printer is connected to Wi-Fi and your HP account is set up.

Can HP Printers Print on Cardstock?

Yes, but it depends on your printer model and the thickness of the cardstock.

Tips for Printing on Cardstock:

  • Use HP OfficeJet Pro 9000 series or HP Envy Photo printers for best results.

  • Choose “Cardstock” or “Heavy Paper” in the Print Settings.

  • Use the rear tray or manual feed slot if available.

  • Always test with a single sheet to prevent paper jams.

Refer to your printer’s manual to see the maximum GSM (paper thickness) supported.

How to Print Double-Sided on HP Printer (From Your Phone)

Double-sided printing saves paper and looks professional. Here’s how to do it from your smartphone:

Using HP Smart App:

  1. Open the document in the HP Smart or Files app.

  2. Tap Print.

  3. Tap Options or More Settings.

  4. Select Two-sided printing or Duplex.

  5. Tap Print.

Make sure your HP printer supports automatic duplexing. If not, the app will guide you through manual double-sided printing.

Why Is My HP Printer Not Printing Cyan?

If your HP printer is skipping cyan, it could be one of several issues:

Troubleshooting Cyan Ink Issues:

  • Low or empty cartridge: Check ink levels in HP Smart.

  • Clogged printhead: Run Printhead Cleaning from your printer’s maintenance settings.

  • Incorrect paper type: Some settings affect color output.

  • Non-genuine cartridges: Use HP original ink for best results.

Try printing a Print Quality Diagnostic Page to identify the issue.

Drivers: HP OfficeJet Pro 9020 & Others

To get the most from your HP printer, make sure you’ve installed the correct drivers.

How to Download Drivers:

  1. Go to support.hp.com

  2. Search for HP OfficeJet Pro 9020 driver (or your model).

  3. Select your operating system.

  4. Download and install the latest Full Feature Software and Drivers.

This includes everything: print drivers, scanning software, and utilities like HP Scan.

Final Thoughts

HP’s OfficeJet Pro printers are built to make your life easier—whether you’re printing tax forms, scanning contracts, or faxing invoices from your phone. With tools like Instant Ink, HP Smart, and mobile faxing, you can ditch the stress and stay productive.

Here’s a quick recap of what we covered:

✅ Sign up or update your plan at www.hpinstantink.com
✅ Scan, fax, and copy like a pro using the HP Smart app
✅ Solve common issues like missing cyan ink or paper jams
✅ Print on specialty paper like cardstock with the right settings
✅ Download drivers for HP OfficeJet Pro 9020, 9125e, and others from HP’s website

Whether you’re a tech pro or just learning the ropes, HP gives you the tools to do more—with less hassle.

Need help with a specific HP printer model or feature? Drop your question in the comments or reach out via the HP Support Community. Want this post in PDF format or optimized for mobile? I can help with that too—just ask!

Frequently Asked Questions (FAQ)

1. How do I sign up for HP Instant Ink?

Go to www.hpinstantink.com, click “Join Now” or “Sign Up,” and follow the steps to register your printer and select a plan. You’ll need an HP account and a compatible printer connected to the internet.

2. Can I use HP Instant Ink with my OfficeJet Pro 9020 or 9125e?

Yes! Both the OfficeJet Pro 9020 series and 9125e are Instant Ink–eligible printers. Once enrolled, your printer will automatically report ink levels to HP, and ink will be shipped to you as needed.

3. How do I scan to my computer using an HP OfficeJet printer?

Use the HP Smart app:

  • Open the app and click “Scan.”

  • Choose your scanner source (flatbed or document feeder).

  • Adjust settings like file type or resolution.

  • Click “Scan” and save the file to your desired location.

4. Is it possible to fax without a phone line using an HP printer?

Yes! Use the HP Smart app’s Mobile Fax feature. It allows you to send faxes over the internet without a landline. Just upload or scan your document, enter the recipient’s fax number, and hit Send.

5. Can HP printers print on cardstock?

Most HP OfficeJet Pro printers support cardstock up to 110 lb (about 200-220 GSM). Always check your model’s manual. Use the rear tray if available and set the paper type to Heavy or Cardstock in your printer settings.

6. Why is my HP printer not printing cyan ink?

This could be due to:

  • Low or empty cyan cartridge

  • A clogged printhead

  • Incorrect paper or print settings

  • Non-genuine ink cartridges

Try running a Printhead Cleaning cycle from your printer’s maintenance menu and double-check your ink levels using the HP Smart app.

7. How do I print double-sided from my phone?

From the HP Smart app:

  • Tap Print on your document.

  • Go to More Options.

  • Enable Two-Sided or Duplex Printing.

  • Tap Print.

If your printer doesn’t support auto-duplex, the app will guide you through flipping the pages manually.

8. How do I photocopy on an HP OfficeJet Pro printer?

Place your original document face-down on the scanner glass. Tap Copy on the printer’s screen, choose Color or Black, set the number of copies, then tap Start.

9. Where can I download drivers for my HP OfficeJet Pro 9020?

Go to https://support.hp.com, search for your printer model (e.g., HP OfficeJet Pro 9020), and download the latest Full Feature Software and Drivers for your operating system.

10. How do I contact HP if I need help with Instant Ink?

Visit hpinstantink.com and log in to your account. Go to Help or Support, where you can find contact options including chat, community forums, and phone support.


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