HyperX Cloud Alpha Wireless Gaming Headset (Black-Red)

Stereo - USB 2.0 - Wireless - 65.6 ft - 62 Ohm - 15 Hz - 21 kHz - Over-the-ear - Binaural - Circumaural - Bi-directional, Noise Cancelling, Electret Microphone - Noise Canceling - Black Red General Information Manufacturer: HP Inc. Manufacturer Part Number: 4P5D4AA Brand Name: HyperX Product Line: Cloud Alpha Product Name: Cloud Alpha Wireless Gaming Headset (Black-Red) Marketing Information: Get a massive 300 hours of battery life and play for over a week without the battery getting low. Clear multiple game campaigns without needing to charge, and enjoy every minute in comfort with Cloud Alpha Wireless' plush HyperX signature memory foam and breathable leatherette ear cushions. HyperX Dual Chamber Drivers produce incredibly clear audio, as the dual chamber system separates the mids and the highs from the bassy lows. When combined with DTS Headphone:X Spatial Audio, which offers precise sound localization and immersive surround sound, you can escape into your favorite fantasy game worlds or stay laser-focused on the competition. Check battery life, tune the equalizer, and access more customization options via the easy-to-use HyperX NGENUITY software. The First Gaming Headset with over 300 Hours of Battery Life Play knowing you'll get weeks of gaming out of a single charge. The fast 2.4GHz connection provides wireless freedom without sacrificing audio quality. DTS Headphone:X Spatial Audio DTS Spatial Audio will help amp up your audio advantage and immersion with its precise sound localization and virtual 3D sound stage. HyperX Dual Chamber Drivers The groundbreaking dual chamber driver system in the Cloud Alpha Wireless tunes the mids and highs separately from the bass-heavy lows to deliver incredibly clear audio. Signature HyperX comfort With plush signature HyperX memory foam, breathable leatherette, this lightweight, comfortable headset will help you stay focused during marathon gaming sessions. Durable aluminum frame The tough aluminum frame helps ensure that your headset can go the distance; game after game, week after week, year after year. Detachable noise-cancelling mic with LED status indicator The detachable Discord and TeamSpeak certified microphone has an LED indicator, so you'll know at a glance if you're muted, or broadcasting your crystal-clear callouts. Onboard audio controls Convenient onboard audio controls for volume, mic mute, and mic monitoring. Compatible with NGENUITY software Check battery life, adjust the equalizer, and access more customization options via the easy-to-use HyperX NGENUITY software. Product Type: Gaming Headset Technical Information Connectivity Technology: Wireless Wireless Operating Distance: 65.6 ft Sound Mode: Stereo Impedance: 62 Ohm Minimum Frequency Response: 15 Hz Maximum Frequency Response: 21 kHz Features: Breathable Features: Closed-back Features: Comfortable Features: DTS Headphone: X Features: LED Indicator Features: Lightweight Features: Rechargeable Battery Features: USB Charging Noise Canceling: Yes Sound Pressure Level: 103 dB Battery Information Battery Chemistry: Lithium Polymer (Li-Polymer) Earpiece Earpiece Design: Over-the-ear Earpiece Type: Binaural Driver Size: 1.97" Microphone Microphone Technology: Bi-directional Microphone Technology: Electret Microphone Technology: Noise Cancelling Integrated Microphone: No Detachable Microphone: Yes Interfaces/Ports Host Interface: USB 2.0 Physical Characteristics Color: Black Red Ear Cushion Material: Leatherette Ear Cushion Material: Memory Foam Form Factor: Circumaural Weight (Approximate): 11.36 oz Miscellaneous Application/Usage: Gaming

Return Policy : Our top priority at Fazter is to provide our customers with quality products and 24/7 customer support. For us, Customer satisfaction is the topmost priority. If any customer is not completely satisfied with the product they received, they can quickly return an unopened brand new product within 20 days of delivery.

If the customer receives a defective product, it can be replaced within 3-4 days from delivery. We will credit or exchange after receiving RMA (Return Merchandise Authorisation Number). 

Refund :We will refund the full amount if there is something wrong from our end during shipment or else there will be a deduction of 20% as a restocking fee. Also, you will have to apply for RMA# within 3-4 days under defective product and 20 days for unopened box. For any refund, customer will have to pay shipping charges while sending back to our supplier. 

We will give you a confirmation within 2-3 days after receiving your complaint. Refunds may take up to 30 days, depending on the warehouses but generally, it won’t take more than a week or so. 

Replacement :If you require a product replacement due to damage or shipping error, we will be sending you a replaced product. If you want to exchange products for another, we will be issuing a credit that can be used for the exchange.  

T&C- *All returned merchandise must be in its original packaging conditions and accessories. We reserve the right to deny the request for return or exchange if it is not returned with all related accessories and proper conditions. 

Broken/Damaged/Defective Products:Please ensure that the product quality is accurate and if there is any damage from our end, contact us immediately within seven days of delivery. We’ll be replacing it.  

Restocking Fee :20% will be deducted from the amount made for purchasing the product if the damage or any defect is not from the supplier’s end. 

Contact us before sending any item back to us. 

Types of Returns :

Unwanted -You will get a refund of the product's cost if there is any fault from our end only after complete verification of the customer’s information. 

Returned to Sender -You will get a refund of the product’s cost, but shipping charges will be deducted. 

Lost in Transit-If any product gets lost during shipment, we will initiate a claim with the carrier; if the item is found/delivered to the customer, the request will be closed. If there was insurance on the order and the page approves the claim, you will receive a full refund.  

Defective -You will get a replacement for the defective product, or you can also request a complete refund. In both cases, the customer must apply within 3-4 days after receiving the order and submitting all information. Then, we will analyze and confirm in 2-3 business days.   

Damaged -Damaged product must be reported within seven days of delivery, and we will initiate a damage claim with the carrier. The customer must prove the damage (usually photo(s)) to submit the request. You will receive a refund just after the claim will get approved. 

Missing Part(s) -In most cases, we will get the warehouse to send the missing part(s). 

Not as Described -If you receive a different product, you will receive a refund after inspection. 

Shipping Labels -Buyers have to pay return shipping; in some cases, we may send return labels. 

Non returnable items-Include software, Cloud, or non-physical products.